1. Delivery policy

At KaT Solution, we understand that prompt and reliable delivery is critical to customer satisfaction. Therefore, we prioritize efficient delivery to ensure products reach our customers in the shortest possible time.

KaT Solution can arrange delivery directly to the project site as needed, providing nationwide service across Vietnam.

2. Discount Policy

KaT Solution offers preferential pricing and discounts for bulk orders.

Please contact our sales department to receive the best discount policy tailored to your needs.

3. Product Warranty Policy

All products purchased from KaT Solution are covered under the manufacturer’s official warranty period. For more details about our warranty policy, please refer to the “Warranty Policy” section.

4. After-Sales Support

KaT Solution ensures every product we provide is genuine and backed by a comprehensive warranty policy. Our commitment extends beyond distribution to include technical consulting and dedicated service from the initial setup to project completion.

Even after the warranty period expires (depending on the product line), KaT Solution continues to offer maintenance and repair services for products, systems, and components purchased from us at a mutually agreed-upon fee.

5. Technical Consultation

With a team of sales engineers boasting over 25 years of industry experience, we provide free consultations to help customers select solutions and products that deliver optimal performance and efficiency.