Buying Guide

1. How to Find Products on the Website

Method 1: Using the Menu Bar

On the menu bar, hover over the product category of interest, which has been classified into specific groups for your convenience. A list or window showing the product categories will appear. Select the desired product line, and the series under that category will be displayed below. Click on the desired series, and you will be redirected to a page containing detailed modules of that series. You can also explore other modules and related product categories using the navigation bar on the left side of the page.

Additionally, the website features a product filter tool on the left sidebar, allowing you to search by attributes such as brand or application.

Method 2: Using the Sitemap Page

Visit Product Sitemap. Here, KaT Solution provides a complete list of product categories. Click on the desired category to view the detailed modules of that product line for comparison and selection.

Method 3: Using the Search Bar

At the top of the website, use the search bar to input a product name or select from suggested options. The search results will be displayed on a results page tailored to your query.

2. Submit a Purchase Request

You can directly contact the sales team via hotline (+84 28) 6293 6052 or through the contact form at Contact Us. The most efficient way is to use the “CONTACT FOR QUOTE” button on the product detail page. Provide accurate information, and the sales technical team will reach out immediately to assist you.

3. Payment and Delivery

During consultation, the sales team will work with you to determine the best payment and delivery methods tailored to your needs, ensuring a streamlined process.

4. KaT Solution’s Product Warranty Policy

All products purchased from KaT Solution are covered under the manufacturer’s official warranty period. For detailed warranty policies, refer to the “Warranty Policy” section.

5. Customer Incentives

KaT Solution delivers products directly to project sites and companies across Vietnam as quickly as possible. We offer attractive discounts for bulk orders and ensure comprehensive warranty policies. Our after-sales support remains available even after the warranty period ends.

For more details, visit KaT Solution’s Sales Policy.